Privacy Policy
Riverside Animal Hospital is committed to your privacy. Except as set forth in this Privacy Policy, we will not trade, sell, or disclose to any third party any form of Personal Information without your consent. This Policy explains how we collect and use information from visitors to our website, and clients who have communicated with or contacted Riverside Animal Hospital.
Collection of Personal Information
In this Policy, “Personal Information” means any information relating to an identified or identifiable individual. Person Information includes, but is not limited to, your name, physical address, email address, telephone number, voice calls and recordings, text, image, video or other files.
Personal Information Provided by You
If you complete our New Client forms, contact us directly, or provide information on our website, we may collect your name, email address, phone, physical address, date and time of your communication and any attachments thereto, and other content or information you may directly provide to us.
You should be aware that any Personal Information which you voluntarily include and transmit through publicly accessible forums may be viewed and used by anyone with access to such forums. We are not responsible for other users’ use of available information, so you should carefully consider whether and what you post or how you identify yourself on such forums.
Third Parties
If you interact with us on social media or use features, such as plugins, widgets, or other tools made available by social media platforms (including Facebook, X and Google) in connection with our website, or mobile applications, we collect information that you disclose to us, or that the social media platforms disclose to us. For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms that you use.
Security
Riverside Animal Hospital makes reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, no system or service can offer a 100% guaranty of security, especially a service that relies upon the public Internet and public phone system.
Contact Details
Unless otherwise indicated, Riverside Animal Hospital is the entity responsible or “data controller” for the processing of your Personal Information as described in this Policy. Please contact us with any questions or comments about this Policy, your personal Information, our use and disclosure practices, or your consent choices by email at www.riversidevet.com or by postal mail at:
Riverside Animal Hospital
938 Grandview Ave
Muscatine, IA 52761
Cookies
Third-party cookies and tracking technologies
The cookies described above are set by Riverside Animal Hospital itself. This part explains what else is stored on your device, what information leaves this site as you use it, and who receives it.
A cookie is a small file a site stores in your browser. This also covers the other techniques that do the same job — local storage, tracking pixels, and scripts embedded from other companies. They are all treated the same way here.
Information collected as you browse
When your browser loads a resource from another company, that request necessarily reveals your IP address, the type of browser and device you are using, and the address of the page you were reading at the time. That is true of every embedded map, video, booking widget, font and analytics script, and it happens whether or not you interact with it.
Categories
Strictly necessary. Session handling, security, and the record of the choice you make about this policy. These are never optional and nothing here is sent to another company.
Functional. Features you would notice the absence of — embedded maps and video, appointment booking, translation, and spam protection on forms.
Analytics. Measures which pages are read and how people move through the site, so it can be improved.
Marketing. Advertising, retargeting and working out which campaigns brought people here.
Your choices
Every browser can block or delete cookies, usually under Privacy or Site settings. Blocking them wholesale will stop parts of this site working. You can also reopen this site's own notice at any time:
Cookie disclosure last reviewed: August 13, 2026.