Privacy Policy



Riverside Animal Hospital is committed to your privacy. Except as set forth in this Privacy Policy, we will not trade, sell, or disclose to any third party any form of Personal Information without your consent. This Policy explains how we collect and use information from visitors to our website, and clients who have communicated with or contacted Riverside Animal Hospital.


  1. Collection of Personal Information


In this Policy, “Personal Information” means any information relating to an identified or identifiable individual. Person Information includes, but is not limited to, your name, physical address, email address, telephone number, voice calls and recordings, text, image, video or other files.


  1. Personal Information Provided by You


If you complete our New Client forms, contact us directly, or provide information on our website, we may collect your name, email address, phone, physical address, date and time of your communication and any attachments thereto, and other content or information you may directly provide to us.


You should be aware that any Personal Information which you voluntarily include and transmit through publicly accessible forums may be viewed and used by anyone with access to such forums. We are not responsible for other users’ use of available information, so you should carefully consider whether and what you post or how you identify yourself on such forums.


  1. Third Parties


If you interact with us on social media or use features, such as plugins, widgets, or other tools made available by social media platforms (including Facebook, X and Google) in connection with our website, or mobile applications, we collect information that you disclose to us, or that the social media platforms disclose to us. For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms that you use.


  1. Security


Riverside Animal Hospital makes reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, no system or service can offer a 100% guaranty of security, especially a service that relies upon the public Internet and public phone system.


  1. Contact Details


Unless otherwise indicated, Riverside Animal Hospital is the entity responsible or “data controller” for the processing of your Personal Information as described in this Policy. Please contact us with any questions or comments about this Policy, your personal Information, our use and disclosure practices, or your consent choices by email at or by postal mail at:


Riverside Animal Hospital

938 Grandview Ave

Muscatine, IA 52761